Organizational excellence is the desire of every organisation. It was never easy to achieve this state, and now it is becoming harder. Organizational excellence is dependent upon gaining sufficient commitment to embrace and apply positive change across the organization. It aims at systemically ensuring that all elements of the organisation work together to achieve the desired performance across all dimensions. All functions must work simultaneously towards achieving the desired goals, heightening employee engagement and competency, supporting communities, and acting responsibly towards a sustainable future. This creates a framework for organizations in their constant endeavor towards continuous development and excelling on all facets of the triple bottom line.
Our organizational excellence approach supports organizations by forming a comprehensive understanding of the crucial internal factors influencing the organizational performance or limiting organizational ability to reach its full potential. We conduct a systematic evaluation using the fundamentals and criteria of the European Foundation for Quality Management (EFQM) Excellence Model. We complement that by evaluating all governance aspects and assessing the relationship between the organisation and its stakeholders. We provide the roadmap for all the development efforts, prioritized from the perspective of institutional excellence fundamentals, benchmarking, and the team’s experience. Our specialized team designs an integrated methodology that combines best practices stemming from the EFQM with our own methodology in institutional maturity assessment to ensure comprehensive coverage and harmony between global and local practices.