Sales Support Specialist

Position

Job Location

Jordan

Job Summary

Support in Business Development activities within the commercial function, encompassing CRM system setup and maintenance, lead generation across platforms, reflection of the company’s brand identity in its templates, establishment of a comprehensive proposals library, timely submission of proposals, and communication of leads and business development reports to leadership.

Job Responsibilities

Set up and maintain a robust CRM system, integrating components such as databases, libraries, processes, campaigns, and customer journeys.
Create, update, and manage a highly targeted database of prospective, current, and past clients, including contact details and messaging.
Initiate lead generation through cold outreach methods (email, websites, social media, etc.).
Develop and continuously update a comprehensive leads database, monitor lead conversion rates, and cultivate relationships with potential leads.
Prepare supporting documents for proposals as per RFP/RFQ requirements, and regularly review for updates and renewals.
Ensure the quality of proposals by incorporating the latest information, adhering to brand identity, and meeting submission deadlines.
Create and update templates (proposals, presentations, emails) in alignment with the company’s brand identity.
Develop and maintain company and service profiles to ensure consistent representation and alignment with the company’s value proposition.
Manage sales tools and develop reports to demonstrate sales outcomes effectively to leadership.

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